Returns & Exchanges

We want you to be completely satisfied with your purchase from the Amy Winehouse official store. If for any reason you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in unworn, resaleable condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.